Privacy Policy

Effective Date: 2026-05-08

1. Introduction

This Privacy Policy explains how MSF Tech Solutions PVT LTD collects, uses, stores, and protects information when you download, access, or use HexagonFall.

2. Information We May Collect

We may collect limited information required to operate, improve, secure, and personalize the game experience. This may include:

• Device information such as device model, operating system, language, country, and app version.
• Gameplay data such as progress, rewards, levels, virtual currency, upgrades, and game preferences.
• Advertising data used to show ads, measure ad performance, and prevent fraud.
• Analytics data such as crashes, performance issues, session duration, and feature usage.
• Purchase-related information provided by official app stores such as Google Play.

3. How We Use Information

We use collected information for the following purposes:

• To provide and maintain the game.
• To save progress, rewards, purchases, and gameplay settings.
• To improve game performance, features, balancing, and user experience.
• To show advertisements and rewarded ads.
• To process in-app purchases through official platform providers.
• To detect fraud, cheating, abuse, modified APKs, or unauthorized activity.
• To fix bugs, crashes, and technical issues.

4. Advertisements

HexagonFall may show third-party advertisements, including rewarded ads, interstitial ads, and banner ads. Advertising partners may collect or use device identifiers and ad-related data to provide relevant ads and measure performance.

5. In-App Purchases

The game may offer optional in-app purchases such as virtual currency, upgrades, packs, or No Ads features. Payments are processed securely by official platform providers such as Google Play. We do not collect or store your payment card details.

6. Third-Party Services

The game may use third-party services for analytics, advertisements, crash reporting, cloud services, fraud prevention, and purchase validation. These services may collect data according to their own privacy policies.

7. Children’s Privacy

HexagonFall is intended for general audiences. We do not knowingly collect personal information from children in a way that violates applicable privacy laws. If you believe a child has provided personal information, please contact us so we can take appropriate action.

8. Data Security

We use reasonable technical and organizational measures to protect collected information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information only as long as necessary for gameplay functionality, legal compliance, fraud prevention, analytics, purchase validation, and service improvement.

10. User Choices

You may control certain privacy choices through your device settings, Google Play settings, advertising ID settings, and app permissions. You may also uninstall the game at any time.

11. Data Sharing

We do not sell your personal information. We may share limited data with trusted service providers only for app functionality, analytics, advertising, fraud prevention, crash reporting, and purchase processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page. Continued use of the game after updates means you accept the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: games@helpmeout.in